Shipping & Collecting your Cape Town Pass

When you buy your Cape Town Pass online, you can choose mobile delivery to your smartphone, have your order shipped to your home address or collect it in Cape Town. Pick the service that suits you best.

in Cape TownFREE

Simply choose to collect your pass when you arrive in Cape Town and take your printed email voucher with you.

Mobile TicketFREE

Get your passes sent to your smartphone once purchased


Worldwide shipping for R500; delivery within 6 working days. 


Downloadable Mobile Ticket

You can choose to send your Cape Town Pass order straight to your smartphone (iOS and Android) to have your passes at your fingertips. It’s also a great option if you’re already in Cape Town and don’t want to pick up your pass at a collection point. Your Mobile Cape Town Pass will be downloaded via the Cape Town Pass App with a unique barcode to show at the attractions. To find out more about the Mobile Cape Town Pass option, click here.

Get your Cape Town Pass shipped – we ship globally!

If you choose to have your Cape Town Pass order shipped to you, you must allow enough time between placing the order and your planned departure to Cape Town. The delivery options only provide estimated delivery times, so please keep this in mind.

Charges & Timing for Shipping

Collection Cost Time
 Redemption Desk in Cape Town FREE Same Day
Mobile Ticketing Cost Time
Downloaddable Mobile Ticket FREE Same Day
Worldwide Delivery Shipping Cost Shipping Time
Express Worldwide Shipping: Aramex Courier R500 6 Working Days

Please Note: Delivery times as listed above are for guidance only - please allow time to despatch the product(s). Products will be shipped on working days - Monday to Friday (excluding public holidays).
*You may collect your order at your leisure, from the day of purchase onwards
**Worldwide will be despatched within 2 working days, subject to card authorisation.

We advise that you do not ship it to hotels or third parties.

Collection in Cape Town

To collect your pass in Cape Town from any one of the collection desks, you must have your Cape Town Pass email confirmation voucher ready to present - either on your mobile or printed off - to redeem your passes:

Cape Town Collection Address
Address: Chavonnes Battery Museum, Clock Tower Precinct, V&A Waterfront, Cape Town
Opening hours: Daily 10.00 - 17.00
Closed: 25 December, 1 January

Click here to find this Collection Centre