Shipping & Collecting your Cape Town Pass

When you buy your Cape Town Pass online, you can choose instant delivery to your smartphone, have your order shipped to your home address or collect it in Cape Town. Pick the service that suits you best.

Collection
in Cape TownFREE

Simply choose to collect your pass when you arrive in Cape Town and take your printed email voucher with you.

Instant
Mobile TicketFREE

Get your passes sent to your smartphone once purchased

Worldwide
Delivery$5 - $40

Worldwide shipping from $5 & $40; delivery within 6 or 14 working days. 

 

Instant Mobile Ticket

Available from 24 November.
You can choose to send your Cape Town Pass order straight to your smartphone (iOS and Android) to have your passes instantly at your fingertips. It’s also a great option if you’re already in Cape Town and want to start using your Passes right away, as you don’t need to wait for a delivery or visit a collection point. Your Mobile Cape Town Pass will be downloaded via the Cape Town Pass App with a unique QR code to show at the attractions. To find out more about the Mobile Cape Town Pass option, click here.

Get your Cape Town Pass shipped – we ship globally!

If you choose to have your Cape Town Pass order shipped to you, you must allow enough time between placing the order and your planned departure to Cape Town. The delivery options only provide estimated delivery times, so please keep this in mind.

Charges & Timing for Shipping

Collection Cost Time
 Redemption Desk in Cape Town $0 Same Day
Mobile Ticketing Cost Time
Instant Mobile Ticket $0 Same Day
Worldwide Delivery Shipping Cost Shipping Time
Standard Worldwide Shipping: SAPO Registered Airmail  $5.00 14 Working Days
Express Worldwide Shipping: Aramex Courier  $40.00 6 Working Days

Please Note: Delivery times as listed above are for guidance only - please allow time to despatch the product(s). Products will be shipped on working days - Monday to Friday (excluding public holidays).
*You may collect your order at your leisure, from the day of purchase onwards
**Worldwide will be despatched within 2 working days, subject to card authorisation.

We advise that you do not ship it to hotels or third parties.

Collection in Cape Town

To collect your pass in Cape Town from any one of the collection desks, you must have your Cape Town Pass email confirmation voucher ready to present - either on your mobile or printed off - to redeem your passes:

Cape Town Collection Address
Address: Mile by Mile Tours, V&A Information Centre, Dock Road, Cape Town
Opening hours: October to April (summer) 09.00 - 18.00; May to September (winter) 09.00 - 17.00  
Closed 25 December.