Risk Free Money-Back Guarantee 

Whilst every SMARTPASS Cape Town is VALID A FULL 12 MONTHS from purchase we understand that your travel plans may change. That's why every purchase comes with a FREE Money-Back Guarantee. 

Benefits of the Money-Back Guarantee

• 100% refund up until the day before you arrive in our Mother City. 

• Shop with confidence in case of any changes to your travel plans are necessary. 

• Simple and quick refund process.

How does the Guarantee work?

When you purchase a SMARTPASS, you will automatically receive a money back guarantee that gives you a full refund, provided you have entered your "estimated start date" (not applicable during peak period 15 Dec-15 Jan) when purchasing Passes. Your guarantee is valid up until midnight (CAT) on the day prior to this start date and excludes City Sightseeing Bus tickets, if already issued. 

This Money Back Guarantee provides an extra level of protection, meaning you can buy in confidence knowing that you will get your money back in case your travel plans change. 

How to claim?

If you find you need to cancel your purchase, simply email us at info@smartpasscapetown.com with your full name, pass numbers and the reason for the cancellation request.

We will process your claim within ten working days by refunding your order back to your bank card or via PayPal, it's that simple! 

Buy SMARTPASS online now with 100% Risk Free Money Back Guarantee >>