Meet The Team :)

Steve Crory, Managing Director

Steve, a former British Naval Officer thereafter with over 30 years retail and entrepreneurial leisure experience, the creative mind behind SA’s first electronic retail loyalty program before launching SmartPASS Cape Town November 2017. Not surprisingly, Steve loves travel and the tourism industry.  

Pieter Cloete,  Financial Director

Pieter had over 12 years military and police experience before 1987 when starting his own successful security business in Durban and Johannesburg. Partnered with Steve in launching SmartPASS Cape Town November 2017. Pieter loves the african bush and whenever possible goes "shooting" with his camera. 

Gretchen Neer, Customer Relations Executive

A professional who has more than 10 years’ experience in the tourism industry. Due to Gretchen's experience in customer service, marketing and maintaining relationships within the industry, she ensures that visitors to the city have the best possible experience with our many attractions, tours and experiences.

Jessica Pillay, Customer Support

With many years of general admin office experience, Jess joined the team over five years ago. Now with intimate SMARTPASS product knowledge, provides email and WhatsApp support for the many visitor questions and queries.