100% Risk Free Money Back Guarantee and Cape Town Pass Insurance

Every Cape Town Pass order comes with a free 90 day Money Back Guarantee, which means any online purchase can be 100% refunded should you change your mind or trip plans. Shop online with us in confidence.

Benefits of the 90 day Money-back Guarantee

  • 100% refund for 90 days from date of purchase
  • Shop with confidence in case of any changes
  • Simple and quick refund process

How does the 90 day Guarantee work?

When you purchase The Cape Town Pass online, you will automatically receive a 90 day guarantee against any non-use of the product for free, giving you a full refund if you do not use and activate your pass.

This Money Back Guarantee is valid for 90 days and gives you an extra level of protection, meaning you can buy in confidence knowing that you will get your money back in case your plans change. 

Please ensure you read The Cape Town Pass terms and conditions prior to purchase for full details. 

How to claim?

If you find you need to use your Cape Town Pass insurance, simply email us at info@capetownpass.com with your full name, your CTP order reference number and the details of your refund request.

We will process your claim within five working days by refunding your order to your bank card. It is that simple.

Extended 12 month guarantee

Additionally, you can extend your Money Back Guarantee for 12 months for a fee of 2.5% of transaction total (option to add this in the Checkout) giving you the peace of mind that all unused Cape Town Passes can be returned for a refund. Same terms apply as standard 90 day Guarantee when making a claim. We will process your claim within five working days and refund your order (less the insurance fee) to your bank card. 

Benefits of this insurance

We understand your travel plans may change. Your peace of mind and satisfaction with your Cape Town Pass purchase is our top priority. That is why we offer the comfort and security of knowing your purchase is 100% refundable with our insurance policy option.

Buying as a gift? - A Cape Town Pass is a unique and fun gift for birthdays, anniversaries and holidays alike. And with Cape Town Pass insurance your purchase is protected, making the Cape Town Pass a safe option for every hard to please person on your gift list.

Please note: Insurance is offered only on this site. Refunds cannot be offered for Passes purchased on any site other than www.capetownpass.com.

Buy Cape Town Pass online now with 100% Risk Free Money Back Guarantee >>